With high season just around the corner for many hosts, what new updates do we have in store to help you manage your busiest months?
While hosts in high-compliance markets like Spain, Italy, and Portugal will appreciate our brand-new Guest Registration feature, thatâs just the tip of the iceberg. Keep reading to hear all about our new website customization options, downloadable financial report, and more.
Simplify compliance with Lodgify Guest Registration
Manage vacation rentals in a region with mandatory guest reporting? Lodgifyâs new Guest Registration feature is here to help!
Using this feature, you can streamline the whole process of guest reporting from beginning to end. Guest Registration collects guest information during online check-in and automatically sends it to the appropriate local authoritiesâno manual data entry or paperwork necessary.
What else can you expect?
- Integration with your Lodgify account (no need for third-party tools)
- Compliance monitoring to keep you up to date with the most recent local regulations
- Quick and easy setup since Guest Registration automatically syncs with your bookings and properties
Read more about Lodgify Guest Registration.
Further customize your website experience
Last month, we announced some new customization options for our external booking widget. Now, weâre excited to share the same options for Lodgify-built websites!
Within the Settings section of our website builder, youâll now see a brand-new Display preferences page that lets you show or hide the:
- Rental prices on the All Properties and Rentals pages
- Location dropdown in the search bar on the Homepage and All Properties pages
- Guest breakdown in the search bar on the Homepage, All Properties pages, and during checkout
These options are designed to give you even more control over your website so you can provide your ideal user experience.
Download financial details for your bookings
Wish you had access to better financial details for your reservations? Thanks to our new report, now you do!
Weâve introduced a new CSV report that provides a complete breakdown of booking financials in one place, including:
- Room rates
- Taxes, add-ons, and promotions
- Cancellation fees
You can access data for both confirmed and cancelled reservations with checkout dates starting from January 1, 2024, simplifying your accounting, reporting, and owner statements.
To generate the report, click Generate CSV. A filter slider will open. The only required filter is departure date, which determines the booking period included in the report, but additional filters (such as Rentals, Booking status, and Booking source) help refine the data further.
Note: For bookings through third-party platforms cancelled before March 8, 2025, the cancellation fee might not be 100% accurate. Weâre actively working on a solution.
Generate more accurate guest invoices for cancelled reservations
No one can escape cancelled bookings from time to time. From now on, invoices generated for them will only reflect the applicable cancellation feeânot the full booking amount. This ensures your records stay clean and your guests are billed appropriately.
Need to update an existing invoice?
If an invoice was already generated using the full reservation amount, it wonât update automatically. You can easily fix this by heading to the Invoicing section on the Reservation details page. Select Regenerate from the actions menu and the invoice will update to reflect the correct cancellation fee.
Take advantage of these messaging system updates
Weâve also made a few small but impactful improvements to our messaging system.
Smarter thread ordering in the Unified Inbox
First up: Weâve improved how threads are sorted. Before, the Unified Inbox prioritized unread messages, then last updated, which often caused old, unread threads to stay stuck at the top.
Now, threads are always ordered by the most recent activity, making it easier for you to follow conversationsâjust like in most messaging apps.
Prefer to message your guests through WhatsApp? Weâve just made it even easier to do so by adding a WhatsApp icon in the Guest section. Simply click this icon to contact your guests!
Clearer handling of automatic responses
Previously, automatic responses to the account or rental contact appeared as if they were sent by the guest. If you replied, the message would go directly to the guest, causing some confusion.
Now, these messages appear as sent by Lodgify. Replies go to a no-reply address, so you wonât mistakenly contact the guest.
Note: This change only affects custom and automatic responses sent to account or rental contacts. You can still reply to new message notifications as you do today.
Weâve updated the footer used in automatic responses sent to guests who book on third-party channels. Previously, we used the same footer across all channels, which sometimes included personal information not allowed by external booking platforms, causing message delivery failures.
Messages for these platforms now use a dedicated footer that complies with their guidelines, ensuring all messages are delivered successfully.
FYI: weâve redirected custom domains
Weâve recently improved how Lodgify handles custom domains: All websites are now automatically redirected from the âwwwâ version to the non âwwwâ version (also called the ânaked domainâ). This change enhances consistency, SEO performance, and long-term scalability.
What does this mean for you? A 301 redirect has been applied, so Google will now index your non âwwwâ domain instead. But donât worryâall SEO value is preserved and transferred correctly!
To make sure everything runs smoothly:
- Republish your website if your last update was before February 17.
- Update your Google Search Console settings to track and request indexing for your non âwwwâ domain.
Need help? Check out our step-by-step guide or watch this video.
Streamline your monthly accounting with VRPlatform
Finally, weâre excited to announce our new integration with VRPlatform, a cutting-edge accounting solution built specifically for the short-term rental industry.
Designed to take the stress out of monthly accounting, VRPlatform offers a fully trust-compliant system (VRTrust) with powerful features like a general ledger, automated bank feeds, reconciliation, and detailed operational reporting.
With this integration, you can streamline your entire accounting workflowâdelivering more accurate owner statements and gaining clearer financial insights. Itâs a smarter, faster way to manage your books and build trust with your owners.
Read more about our integration with VRPlatform here.
Try Lodgify today
We hope youâll lose no time in putting these updates to work for you in the busy season ahead! Whether you use Guest Registration for mandatory authority reporting, customize your websiteâs display preferences, or deep-dive into your bookingsâ financials, quick wins like these can make all the difference.
Not using Lodgify yet? Thereâs no better moment to jump in. Start your free 7-day trial or book a demo to explore all the tools built to simplify your day-to-day and set you up for a successful peak season.
